Frank Federico, RPh is a Vice President, Senior Safety Expert, Institute for Healthcare Improvement (IHI) where he works in the areas of patient safety, and application of reliability principles in health care. He is faculty for the IHI Patient Safety Executive Development Program and has co-chaired a number of Patient Safety Collaboratives. Prior to joining IHI, Mr. Federico was the Program Director of the Office Practice Evaluation Program and a Loss Prevention/Patient Safety Specialist at Risk Management Foundation of the Harvard Affiliated Institutions, and Director of Pharmacy at Children's Hospital, Boston. He has authored numerous patient safety articles, co-authored chapters in Achieving Safe and Reliable Healthcare: Strategies and Solutions, as well as other publications, and is an Executive Producer of "First, Do No Harm, Part 2: Taking the Lead.". He coaches teams and lectures extensively, nationally and internationally, on patient safety.